Privacy policy

Last updated: April 20, 2026

GUITARWAVE LTD

Company Number: 17168486
Registered Office: 12 Station Street, Huddersfield, England, HD1 1LN

GUITARWAVE LTD operates this store and website. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase from our store. We are committed to protecting your privacy and ensuring a secure shopping experience.

Please be advised that we operate on a dropshipping model. This means that to provide you with a diverse range of products, your orders are fulfilled and shipped directly by our third-party suppliers and manufacturers located worldwide.

Personal Information We Collect

We collect information that identifies you or can be linked to you. This includes:

Contact details: Name, shipping address, billing address, phone number, and email.
Financial info: Payment card details and transaction history (processed via secure gateways).
Account info: Usernames, passwords, and saved preferences.
Device & Usage info: IP address, browser type, and how you interact with our Services.

How We Use Your Information

Your data is used to provide an efficient shopping experience:

Order Fulfillment: We share your necessary contact and shipping details with our third-party suppliers to process and ship your orders directly to your address.
Communication: To provide customer support and updates regarding your orders.
Security: To detect and prevent fraudulent transactions and protect our customers.
Marketing: Only with your explicit consent, to send updates about our new products or offers.

Data Disclosure & Third Parties

We do not sell your personal information. However, to operate our store, we disclose data to the following entities:

Shopify: Our platform provider, which processes your data to enable the store's functionality.
Suppliers and Manufacturers: Under our dropshipping model, your shipping information is shared with our partners solely for the purpose of order delivery.
Payment & Logistics: Secure payment processors and courier services used by our suppliers to deliver your goods.

Your Rights (UK & EEA)

As a resident of the UK or European Union, you have the right to access, correct, or delete your personal information. You may also object to processing or withdraw your consent at any time. To exercise these rights, please contact us at the details below.

Security & Retention

We implement robust security measures to protect your data. While we work with global partners for shipping, we ensure that your information is handled with care. We retain your information only as long as necessary to fulfill your orders and comply with UK legal and tax obligations.